FAQ

What is The Kinder Circle?

The Kinder Circle (TKC) is a membership loyalty program that allows you to earn treats, redeem rewards, receive member exclusive gifts and promotions. Membership is free for all to join. 

How do I sign up as a TKC Member?

Register for a free account at https://www.akinderbeauty.com.sg/account/login using your e-mail address and set your account password. You will receive an e-mail to activate your personal The Kinder Circle account. Once activated, login with the same e-mail and password created and start shopping!

Where is TKC membership available?

The membership is only available when you create an account on www.akinderbeauty.com.sg for Singapore and www.akinderbeauty.com.my for Malaysia

How do I earn TKC treats?

There are now more ways to earn treats! Treats can be earned regularly through the following ways:

  • Every SGD$1 spent = 1 treat
  • Post a product review = +100 treats
  • Refer a friend (purchase) = +200 treats
  • Birthday Month = +100 treats
  • Bonus Treats (during specific campaigns) 

There are also one-time bonus points for the following actions:

  • Follow @akinderbeauty on IG = +50 treats
  • Follow @akinderbeauty on FB = +50 treats
How do I check my TKC treats balance?

Checking your point balance is quick and easy! Simply log in to your account and click on the icon at the bottom right to view your points.

How long does it take for treats to be credited to my account after making an online purchase?

It takes up to 3 working days after your order has been delivered for the treats to show up in your account.

Discrepancies in your points balance?

Don't worry, we've got you! Contact our Customer Service Team at hello@akinderbeauty.com.sg and input ‘Points' in the subject, your account name, purchase details and contact number.

What can I redeem with my TKC treats? 

Rewards expire in 30 days from date of redemption.

Treats requirement 

Rewards

-100 Treats

S$5 Cash Voucher

-200 Treats

S$10 Cash Voucher

-300 Treats

S$15 Cash Voucher

-400 Treats

S$20 Cash Voucher


How do I redeem my TKC Rewards?

Rewards are available for redemption online. Simply log in to your account and click on the icon at the bottom right to view your eligible rewards and click on ‘Redeem’. A unique promo code will be provided for you to key in at checkout for your purchase.

Can I use my vouchers during promotion?

Our vouchers can be redeemed to purchase any products on www.akinderbeauty.com.sg. However, vouchers cannot be used in conjunction with any promotions and cannot be exchanged to cash.

Can I transfer my vouchers to my friends or family?

The rewards or vouchers are tagged to your TKC account. You will need to log in to your account to redeem the rewards. 

What are Terms and Conditions for the rewards?
    • Unlimited redemption for the reward, as long as a member qualifies for it
    • Reward may not be applicable in conjunction with other promotions and discounts
    • Rewards can only be redeemed in the country/ region of your TKC registration
    • The rewards on offer are subject to change, alteration, or termination by A KINDER BEAUTY at its sole discretion at any time.
Please also refer to the The Kinder Circle Terms and Conditions here.
    Can I earn treats across other shopping platform such as Lazada or Shopee?

    Unfortunately TKC program is only available for purchase on www.akinderbeauty.com.sg and www.akinderbeauty.com.my. But we are working on it. Stay tuned! 

    When do my treats expire?

    The Kinder Circle treats expire should there be no activities (purchases or redemption) made on our website within 6 months. Any unused point will be deleted and reset. 

    Will I get notified when my treats are near expiry?

    Yes, you will receive an email from A KINDER BEAUTY one (1) month before treats are about to expire, as a reminder to make a spend or redemption activity.

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